Information We Collect

Personal Information You Provide

When you inquire about our budgeting courses or request educational materials, we collect information you voluntarily share. This includes your name, email address, phone number, and general financial goals you'd like to achieve through better budgeting practices.

Technical Information

Our website automatically collects standard technical information to improve your experience. This includes your IP address, browser type, device information, and how you navigate through our educational content. We use this data to optimize our course materials and ensure our platform works well across different devices.

• Browser and operating system details
• Pages visited and time spent on our educational content
• Referring websites that directed you to our courses
• General location information (city/state level only)

Educational Progress Data

For enrolled students, we track progress through course modules to provide personalized support and ensure you're getting the most from your budgeting education. This includes quiz scores, completed lessons, and areas where you might need additional guidance.

How We Use Your Information

Your information serves specific purposes related to delivering quality financial education. We use your contact details to send course materials, schedule one-on-one sessions, and provide updates about new budgeting techniques or workshops that might interest you.

Information Sharing and Disclosure

We don't sell your personal information to third parties. Period. Your financial education journey is private, and we respect that boundary completely.

Service Providers

We work with carefully selected service providers who help deliver our courses, such as email platforms for sending course materials and video hosting services for our educational content. These providers are contractually required to protect your information and can only use it to support our educational services.

Legal Requirements

Under Australian privacy laws, we may need to disclose information if required by law enforcement or to protect our students' safety. This would only happen in serious circumstances, such as preventing fraud or illegal activity.

Your Privacy Rights Under Australian Law

The Privacy Act 1988 gives Australian residents specific rights regarding their personal information. You have significant control over how we handle your data.

• Access: Request a copy of all personal information we hold about you
• Correction: Ask us to update or fix any incorrect information
• Deletion: Request removal of your personal data (subject to legal requirements)
• Restriction: Limit how we use your information for specific purposes
• Portability: Receive your data in a format that can be transferred elsewhere
• Complaint: Lodge complaints with us or the Office of the Australian Information Commissioner

Data Security and Protection

We take protecting your information seriously. Our systems use industry-standard security measures including encryption, secure servers, and regular security audits. All staff members who handle personal information receive privacy training and sign confidentiality agreements.

Data Storage

Your information is stored on secure servers located in Australia, ensuring compliance with local data protection laws. We maintain backups to prevent data loss, but these are equally protected with the same security standards.

Data Retention

We keep your personal information only as long as necessary to provide our educational services and meet legal requirements. Course enrollment data is retained for seven years to comply with Australian business record requirements. Marketing communications data is kept until you unsubscribe or request deletion.

Cookies and Online Tracking

Our website uses cookies to improve your experience and help us understand how students use our educational content. Most cookies we use are essential for the website to function properly, while others help us analyze which course topics are most popular.

• Essential cookies: Required for basic website functionality and security
• Analytics cookies: Help us understand how our educational content is used
• Preference cookies: Remember your settings and course progress

You can control cookie settings through your browser, though disabling some cookies may affect how our educational platform works for you.

Updates to This Policy

We review and update this privacy policy annually or when significant changes occur to our services or privacy laws. When we make changes, we'll notify current students via email and post the updated policy on our website with a clear indication of what's changed.

Major changes that affect how we use your information will include a more prominent notification, giving you time to review the updates before they take effect.